Hoch Insurance Group - Notice of Privacy Policy
(as of November 1, 2002)
At Hoch Insurance Group, protecting your privacy is very important
to us. We recognize that our relationships with current and prospective
clients are based on integrity and trust. We work hard to maintain
your privacy and are very careful to preserve the private nature of
our relationship with you. At the same time, the very nature of our
business sometimes requires that we collect or share certain information
about you with other organizations or companies. Therefore, we want
you to be aware of how we handle personal information.
PURPOSE OF THIS NOTICE
Title V of the Gramm-Leach-Bliley Act (GLBA) generally prohibits
any financial institution, directly or through its affiliates, from
sharing nonpublic personal information about you with a non-affiliated
third party unless the institution provides you with a notice of its
privacy policies and practices, such as the type of information that
it collects about you and the categories of persons or entities to
whom it may be disclosed. In compliance with the GLBA, we are providing
you with this notice, which acquaints you of the privacy policies
and practices of the Hoch Insurance Group and its affiliated
companies (hereafter referred to as "Hoch Insurance Group"
or "HIG"). Our "affiliates" are companies with
which we share common ownership and which offer property and casualty,
life and health, benefits, and investment products. For a complete
list of Hoch Insurance Group affiliated companies, please see
the section titled, "Hoch Insurance Group Family of Companies."
The Hoch Insurance Group and its affiliated companies do not
and will not sell or share nonpublic personal information about you
with any non-affiliated third party for any purpose unless you authorize
it or it is otherwise permitted by law.
OUR PRIVACY POLICIES AND PRACTICES
1. Information we collect:
We collect nonpublic personal information about you from various
sources to help serve your financial and insurance needs, provide
customer service, offer new products or services, and fulfill legal
and regulatory requirements. The type of information that HIG collects
varies according to the products or services you request, and may
include:
? Information we receive from you on applications, interviews, or
by other means (such as name, address, Social Security number, assets
and income);
? Information about your transactions with us, our affiliates or
others (such as products or services purchased, account balances and
payment history);
? Information from your employer, benefit plan sponsor, or association
for any insurance product you may purchase through HIG (such as name,
address, Social Security number, age and marital status);
? Information we receive from a consumer reporting agency (such as
credit relationships and history);
? Information from other non-HIG sources (such as motor vehicle reports,
medical information, and demographic information);
? Information from visitors to HIG websites (such as that provided
through online forms, site visitor data and online information collecting
devices known as "cookies").
Unless it is specifically stated otherwise in an amended Privacy
Policy Notice, no additional information will be collected about you.
2. Information we may disclose to third parties:
We may disclose all of the information we collect, as described above,
about our customers or former customers, to companies that perform
marketing services on our behalf or to other financial institutions
with whom we have joint marketing agreements. We also may disclose
information about our customers or former customers as permitted by
law.
Any medical or health information we collect about you will be disclosed
to third parties only to underwrite insurance or administer your policy
or claim, as permitted by law or as authorized by you.
3. Nonaffiliated third parties to whom disclosures may be made:
We may disclose nonpublic personal information about you, such as
we have described above, to the following types of third parties that
perform marketing services on our behalf or with whom we have joint
marketing agreements:
? Fulfillment service providers, such as envelope stuffing services;
? Financial institutions with whom we have joint marketing agreements,
such as insurance companies, agencies and brokerages; and
? Non-Financial Institutions with whom we have joint marketing agreements
or who may be performing services or functions on our behalf, such
as trade associations and affinity groups.
These disclosures will be made only to the extent permitted by law.
We may also disclose nonpublic personal information about you to
non-affiliated third parties as permitted by law.
4. Affiliates with whom we share certain information protected by
the Fair Credit Reporting Act, unless you tell us not to:
A. Categories of Information We Disclose to Affiliated Companies:
We may disclose the following kinds of nonpublic personal information
about you to our affiliates:
? Information we receive from you on applications or other forms,
such as name, address and Social Security number, and information
we may receive from you in connection with investment and insurance
products, such as your assets and income;
? Information about your transactions with us, our affiliates or
others, such as types of insurance and investments you have through
us, your policy information, payment history, and parties to the transaction;
and
? Information we receive from consumer reporting agencies and other
agencies, such as your creditworthiness, credit history and motor
vehicle reports.
We disclose this information to our affiliates for a number of reasons,
such as to assist us in administering your insurance and investments
or to identify products or services our affiliates may offer that
may be of interest to you. Our affiliates observe the same practices
we do to protect the privacy of information about you.
B. Categories of Affiliates to Whom We Disclose Information:
We may disclose nonpublic personal information about you to the following
types of our affiliated companies: financial service providers such
as our insurance agency and brokerage companies, our insurance agents
and brokers, and our registered securities broker-dealer.
C. Your rights Concerning Certain Information We Disclose to Our
Affiliates:
Under the Fair Credit Reporting Act, you may exercise your right
to opt out of Hoch Insurance Group's sharing of non-transactional
information about you with HIG affiliates. HIG may share other information
about you with its affiliates as permitted by law. If you prefer that
HIG not share non-transactional information about you with HIG affiliates
as provided under the Fair Credit Reporting Act, then you may direct
us not to share this information by writing us at Hoch Insurance
Group, 209 E. Washington Center Road, Fort Wayne, IN 46825 and
siimply state, "I wish to exercise my right under the
Fair Credit Reporting Act to opt out of Hoch Insurance Group's
sharing of non-transactional information about me with HIG affiliates."
We will honor your request.
5. Our practices regarding information confidentiality and security:
We restrict access to nonpublic personal information about you to
those employees who need to know that information in order to provide
products or services to you. We maintain physical, electronic, and
procedural safeguards that comply with federal regulations to guard
your nonpublic personal information.
6. Our policy regarding dispute resolution:
Any controversy or claim arising out of or relating to our privacy
policy, or the breach thereof, shall be settled by arbitration in
accordance with the rules of the American Arbitration Association,
and judgment upon the award rendered by the arbitrator(s) may be entered
in any court having jurisdiction thereof.
7. Reservation of the right to disclose information in unforeseen
circumstances:
In connection with the potential sale or transfer of its interests,
HIG and its affiliates reserves the right to sell or transfer your
information (including but not limited to your address, name, age,
sex, zip code, state and country of residency and other information
that you provide through other communications) to a third party entity
that (1) concentrates its business in a similar practice or service;
(2) agrees to be HIG's successor in interest with regard to the maintenance
and protection of the information collected; and (3) agrees to the
obligations of this privacy statement.
8. HIG Internet Privacy Policy - Information collected in connection
with Web Store and Credit Card Transactions:
At HIG our commitment to protect your privacy includes your Internet
purchasing activities. Our privacy policies are the same whether you
access information about our products or services through our web
sites or through a traditional commercial method.
A. Credit Card Transactions:
Credit card transactions may be processed through Allfirst Bank directly
or via First Data Systems whose privacy policies are located at http://www.allfirst.com/legal/privacy_statement.html
and http://www.firstdata.com/100.jsp, respectively. Allfirst Bank
and First Data Systems, a professional payment authorization service,
were selected for added security of your credit card transactions.
Information collected during transactions may be maintained in their
respective databases for accounting and billing purposes. Information
from these transactions is not released to third party marketers by
the HIG affiliated company executing the point of sale credit transaction.
You will also not receive any solicitations or advertisements from
the HIG affiliated company in the future other than: confirmation
of your order; clarifications of orders; notice that the order has
been shipped; and other communications directly to you regarding the
requested transaction.
B. Protecting Children's Privacy Online
We respect the privacy of your children, and we comply with the practices
established under the Children's Online Privacy Protection Act. We
do not knowingly solicit data from children nor do we market to them
through our web sites. We do not attempt to collect personal information
from children. If children do send personal information to a HIG affiliated
company, such as writing to Santa, sending e-mail, etc., the information
is deleted. Note that HIG cannot always determine that a user is a
child. HIG affiliated companies do not maintain databases of children
or adults.
C. A Word about Cookies:
A HIG affiliated company web store uses "session" cookies
that expire in about 60 minutes. They are used so a user can shop
and maintain a list of items ordered in their "shopping cart"
and have a total due calculated. A user does not have to supply any
personal information unless they decide to complete an order. Orders
can also be printed and paid by mail or fax without entering any credit
card information.
When visiting any Internet site your unique address called an "IP
address" is recorded. HIG affiliated companies do not release
any information about the collection of this address to any third
party unless you give permission first or we are required to disclose
it by order of a court. HIG archives the log files in order to create
aggregate statistical reports, detect errors at the web site, and
for security reasons. The log files are eventually deleted.
No Images, files, or cookies are downloaded from third party servers.
This means no banner networks, "hidden" images of size lx1
pixel, etc.
Note that information such as credit card number and mailing address
are only maintained for a period of time necessary for bookkeeping
and tax purposes. This information is automatically deleted after
a period of time. No other databases are maintained. HIG does not
send out advertisements to former customers or sell/release lists
of former customers.
The restrictions on the dissemination of personal information contained
in this policy are subject to change, however, policy changes will
not lessen the privacy protection of visitors. If changes are made
to this privacy policy in the future the changes will not affect information
previously collected. Any such changes will be posted to this web
site.
Hoch Insurance Group Family of Companies:
This Notice is being provided on behalf of the following Hoch Insurance Group affiliates:
The Hoch Agency, Inc.
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* Securities Products offered through Hoch Financial Services,
Inc. - Member NASD
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